Each Gonk measures approximately 8-10cm tall x 6.5cm wide x 4mm thick (size depends on the design selected).
Personalising your items
Choose the Gonk quantity and then enter the names in the personalised "mandatory before checkout" box. Please ensure the spellings are correct, including the use of upper and lower case. If names are provided in all lower case we will assume you want a capital letter start unless you confirm you want lowercase. A space or comma in between each name will be appreciated like the example below along with which design you would like for each one.
In the example below you would select "Set of 4 Gonks" Quantity on the drop down box and leaving 4 names, each with a design number.
For example:
Design 1 - Adam
Design 2 - Becky
Design 3 - Bella
Design 4 - Mike
Please note the decorative grain and wood effects will differ from wood piece to wood piece from those that are in these pictures.
PROCESSING
It normally takes 4-5 business days to process your order. Please note that holidays & weekends are not included.
Orders involving personalization that includes logos, signatures, or graphics that need to be digitized require additional time.
SHIPPING
Shipment takes approximately 7 to 12 business days to reach destination countries.
Please note: Total Delivery Time = Processing Time + Shipping Time
Attention: More or less time may needed for different items.
Please wait patiently, order as soon as possible, delivery in time.
Eligible for return:
Wrong or damaged item.
Return within 10 days after delivery date.
Refund & Exchange issued within 5 business days.
Non-Returnable Items
1. Items outside the 10 days warranty time-frame.
2. Washed, worn, used or misused items.
3. Customer's error personalization information.
50% partial refund: Customer's address is not detailed, leading to the items be returned to us.
30% partial refund: The items has been delivered to its place, the customer did not receive it. Please contact the local post office . If still no result.